Tarson Pools and Spas – Central New York
Job Type: Full-time
Pay: Competitive pay based on experience
Schedule: Monday–Friday, with some Saturdays during peak season
Work Location: On the road / customer locations
Tarson Pools and Spas is looking for a motivated Hot Tub Service Technician to join our growing spa service team in Central New York.
For over 75 years, Tarson Pools and Spas has been one of Central New York’s leading names in pools, spas, backyard living, patio furniture, game tables, and outdoor relaxation. We are proud to sell and service Jacuzzi® hot tubs, one of the most recognized and trusted hot tub brands in the industry.
This is a full-time opportunity for someone who enjoys hands-on work, troubleshooting, customer interaction, and learning a skilled trade. The right candidate will have the opportunity to be trained in hot tub diagnostics, repair, water care, maintenance, and customer education.
Tarson Pools and Spas is willing to invest in the right person through paid professional development, manufacturer training, and certification opportunities. If you are willing to learn, work hard, and grow with the company, we are willing to invest in you.
Responsibilities
As a Hot Tub Service Technician, you will:
- Diagnose and repair hot tub issues
- Troubleshoot pumps, heaters, controls, jets, plumbing, and water care systems
- Perform hot tub cleanings, openings, closings, and routine maintenance
- Complete service calls at customer homes throughout Central New York
- Educate customers on spa operation, maintenance, and water care
- Perform customer orientations for new spa owners when needed
- Learn Jacuzzi® hot tub service procedures and best practices
- Maintain accurate service notes and communicate clearly with the service team
- Keep tools, parts, vehicle, and work areas organized
- Maintain a safe and clean work environment
- Recommend repairs, upgrades, or replacement parts when appropriate
- Perform other duties as assigned
What We Offer
- Full-time employment
- Competitive pay based on experience
- Weekly direct deposit payroll
- Paid training opportunities
- Professional development and certification opportunities
- Manufacturer training opportunities
- Opportunity to learn how to service and repair Jacuzzi® hot tubs
- Hands-on training with experienced technicians
- Active, team-based work environment
- Growth potential within a respected local company
- A fun, fast-paced workplace serving customers throughout Central New York
Qualifications
- Valid driver’s license required
- Clean driving record preferred
- Ability to lift 50 lbs. regularly
- Ability to perform physical work outdoors
- Strong customer service skills
- Ability to work independently and as part of a team
- Ability to prioritize tasks and stay organized
- Willingness to learn and be trained
- Previous mechanical, electrical, plumbing, pool, spa, HVAC, appliance repair, or service experience is helpful but not required
Preferred Experience
- Driving: 1 year preferred
- High school diploma or equivalent preferred
- Customer service experience preferred
- Mechanical, electrical, plumbing, HVAC, appliance repair, or hot tub service experience is a plus
Requirements
Tarson Pools and Spas maintains a safe and drug-free workplace. A background check and driving record review may be required.
Why Join Tarson Pools and Spas?
This is more than just a job — it is an opportunity to build a career in a hands-on skilled trade with a respected local company. You will have the chance to learn, grow, and become trained in servicing one of the most recognized hot tub brands in the industry: Jacuzzi®.
Come join the Tarson Pools and Spas family. If you are willing to invest in the job, we are willing to invest in you.