Pool and Spa Service Scheduler

Job Category: Service Customer Service
Job Type: Full Time Seasonal
Job Location: Syracuse
Years of Experience: 0-1 Years
Education: Highschool

Job Description

Tarson Pools and Spas is seeking a seasonal, full time, organized and experienced swimming pool/spa repair and service coordinator to support our high volume repair business in CNY.

Tarson has been the leading and longest seller of pools & spas in Central New York!

Tarson Pools and Spas is your one stop destination for all the things you need for a summer of fun and relaxation. We offer top of the line products, knowledgeable service professionals and over 75 years of experience helping the people of Central New York realize their backyard dreams.

From custom inground pools, quality above ground pools, state of the art spas, beautiful patio furniture, game tables and pool accessories, Tarson Pools & Spas has what you want.

Job responsibilities

Provide support to all technical and repair services.

Prepare Quotes and Proposals for all technical repair and service work.

Provide customers with repair estimates and schedule all repair services.

Maintain accurate service and repair records in pool service software.

Coordinate timely and accurate parts and supplies for service and repair personnel.

Maintain excellent communication with customers regarding all repair progress and completion.

Maintain accurate pricing guidelines for service and repairs.

Schedule all Repair, new equipment installation and 3rd party services.

Prepare repair schedule for the repair technicians.

Schedule all repairs with customers.

Manage service provided by 3rd party suppliers.

Prepare annual recommended service schedules (Pool openings, closings, regular maintenance).

Performs basic A/R and A/P functions as needed within the department.

Provide recommendations and coordinate sales of technical service with all pool technicians.

Update all technical data in pool database with equipment at each customer location.

Establish departmental strategies for growth and performance improvement.

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Tarson Pools and Spas offers great pay and benefits including:

Weekly direct deposit payroll

Insurance

Active team environment

Tarson Pools and Spas offer a safe and drug free workplace and requires a driving record and background check.

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